CHAPTER ONE
INTRODUCTION
BACKGROUND OF STUDY
Computers
are extremely important in the modern world of today. In the fast moving life
of the modern world of today, computer holds tremendous significance. Many of
us will feel crippled without a computer, as we have gotten so used to this
machine. The importance of computers cannot be denied in the corporate or
business world, at the work place and even in one’s personal life. In the
modern work place, pen and paper are becoming extinct. It will not be long,
before pen and paper stop to exist altogether.
In
the current business around the world, most of organizations tend to expand
their market channels towards online market, aiming for increasing income,
awareness and reliability with capability of worldwide connection. At present, E-commerce
is fast gaining ground as an accepted and used business paradigm. More and more
business houses are implementing web sites providing functionality for
performing commercial transactions over the web. It is reasonable to say that
the process of shopping on the web is becoming common place.
The objective of this
project is to develop a general purpose e-commerce store where any product
(such as books, CDs, computers, mobile phones, electronic items, and home
appliances) can be bought from the comfort of home through the Internet.
An online store is a
virtual store on the Internet where customers can browse the catalog and select
products of interest. The selected items may be collected in a shopping cart.
At checkout time, the items in the shopping cart will be presented as an order.
At that time, more information will be needed to complete the transaction.
Usually, the customer will be asked to fill or select a billing address, a
shipping address, a shipping option, and payment information such as credit
card number. An e- mail notification is sent to the customer as soon as the
order is placed.
Designing information
system for such an organization online will convert data from internal and
external source into information and to communicate that information in an
appropriate form for manager at all levels in all function to enable them make
timely and effective decision for planning, directing and controlling the
activities which they are responsible.
STATEMENT OF PROBLEM
Sales
and services in CY supermarket are manually driven. As a result, these
following shortfalls were indentified. This includes giving poor services to
customers as a result of increased customer base, improper keeping of records, Records
are written on paper making it unreliable for a trace of customer records. People
have to come to CY supermarket in person to buy goods. With all these problems,
online software needs to be developed to enhance the manual system of operation
SIGNIFICANCE OF THE STUDY
Advertising, buying and
selling are today gradually evolving. This is done effectively by means of computer
and communication with integration to the internet. An online supermarket when
implemented is to correct the shortfalls identified in the manual system which
includes:
a. provision for an effective means of
marketing goods and services, ordering of goods and services from any location
b. It can offer database entry and
reaction forms interactively online to assist product development.
c. It influences customer’s opinion,
carries out public relations, direct sales and online shopping.
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