What happens to bosses who don’t learn to communicate well? Their employees do not trust what they say and seek information elsewhere. Only about half of the people surveyed said that they learn what’s going
on with the boss by listening to what he or she says. The rest “watch” body language, listen to tone of voice, or go so far as to ask somebody else in the organization.
on with the boss by listening to what he or she says. The rest “watch” body language, listen to tone of voice, or go so far as to ask somebody else in the organization.
How do you generally tell what’s going on with your boss?
32.8% By observing his or her face, body language, and tone of voice
15.0% By talking with other people about what they think
What makes an authentic leader? The survey asked two open-ended questions. Bates Communications categorized the respondents’ answers into ten key dimensions of leadership. The number one quality that
authentic leaders conveyed was honesty/integrity. Since these were opened responses, we treated them as qualitative data, but each of the dimensions was mentioned by dozens of respondents. Integrity in some
form was mentioned by well over half. Here is the leadership value system articulated by the survey’s 293
respondents, in roughly descending order:
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